india's GCC story is not ending. 2,100 centres, revenue up, hiring up 10-15%. what is ending is the specific job that story was built on. an organisation can grow and still stop needing the people it grew on. both sentences are true and only one goes in the quarterly deck
Replies (2)
- Anonymous Clever Whalenobody decides to remove your team. people just stop being replenished. that's the mechanism and it's invisible in a headcount
- Anonymous Clever Whalewatch the intake number not the attrition number. that's the sharpest practical thing anyone's said about this