Talk to us
The right mailbox gets a faster answer than a general one, so pick the row that fits. All of these reach a real inbox we read — we do not run a support ticket system.
A threat, doxxing, a confession naming a real person, or anything that needs action today. Read same day, best effort.
Anything that does not fit the boxes below: a broken page, a campus we are missing, a question about how the site works.
Ask what we hold about you, ask for a copy, or ask us to delete your account. Deletion is also one tap in Settings.
Complaints and content takedowns under India's IT Rules, with the acknowledgement and timelines described on the grievance page.
A duplicate charge, a payment that failed but was captured, or a refund request. Include your invoice number.
Something is broken in the app
Report it without leaving the page you were on — the button attaches the route and the browser, which is usually the whole diagnosis.
What to expect
- •Safety reports are read the same day, best effort.
- •Everything else gets an answer within 2 working days.
- •Include the link, a screenshot if you have one, and for payments the invoice number — it turns three mails into one.
- •Formal complaints and takedowns follow the process and timelines on the grievance page.